Personal data processing

These privacy policy principles explain how INTEX SLOVAKIA Group s. r. o. processes the personal data of website visitors, prospective service users, clients, business partners, and other persons who communicate with us.

When processing personal data, we act primarily in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council („GDPR“), Act No. 18/2018 Coll. on Personal Data Protection, and other relevant legal regulations.

These principles apply in particular to the website intexslovakia.com and to the processing of personal data in connection with the provision of the company’s services in the fields of exhibition services, implementation of exhibition displays, congresses and events, designs and visualizations, logistics, and exhibition services.

1. Personal Data Controller

The controller of personal data is:

INTEX SLOVAKIA Group s. r. o.
Šamorínska 16
903 01 Senec
Slovak Republic

Company ID No.: 45 728 666
Tax ID No.: 2023104457
E-mail: info@isg-expo.com

The company is registered in the Commercial Register of the Municipal Court Bratislava III, Section Sro, File No. 67472/B.

For questions concerning personal data protection, you may contact us via the e-mail address info@isg-expo.com.

2. What Personal Data We Process

The scope of the personal data processed depends on how you communicate with us or use our services.

This may include in particular:

Identification Data

First name, surname, business name, job position, and, where applicable, Company ID No., Tax ID No., or VAT ID No., if the person concerned is an entrepreneur or a company represented by a contact person.

Contact Data

E-mail address, telephone number, billing or correspondence address, and other contact details you provide to us.

Contact Form Data

Through the contact form on the website, we may collect in particular your name, e-mail address, telephone number, and the content of your message.

Data Related to an Inquiry and Project Implementation

We may process information about a planned exhibition, congress, or event, the requested exhibition stand, technical and design requirements, the location and date of implementation, materials for the design and visualization, logistics information, and other data necessary for the preparation or implementation of an order.

Contractual and Billing Data

Data stated in quotations, orders, contracts, invoices, delivery notes, or other business and accounting documentation.

Communication Data

The content of e-mail or telephone communication, communication history, and other information necessary for handling a request or implementing an order.

Technical Data

IP address, type of device and internet browser, operating system, date and time of visit, server logs, website usage data, and data stored through cookies or similar technologies.

3. Purposes and Legal Bases for Processing

We process personal data only where there is a legal basis for doing so under the GDPR.

3.1 Operation and Security of the Website

We may process technical data in order to ensure the functionality, availability, and security of the website, detect technical problems, and protect the website against misuse or attacks.

Legal basis: the controller’s legitimate interest in the secure and reliable operation of the website.

Retention period: for the period necessary to ensure the operation and security of the website, according to the settings of hosting, server logs, and security tools.

3.2 Contact Form, E-mail, and Telephone Communication

If you contact us through a form, by e-mail, or by telephone, we process your data for the purpose of handling your message or request.

Processed data: in particular, your name, e-mail address, telephone number, and the content of the communication.

Legal basis: taking steps prior to entering into a contract at your request, if the communication is aimed at ordering our services; in other cases, a legitimate interest in handling the communication.

Retention period: during the handling of the request and subsequently, generally for no more than 12 months from the last communication, unless a contractual relationship or another legal reason for longer retention arises.

3.3 Preparation of a Quotation and Pre-contractual Negotiations

If you are interested in our services, we may process personal data necessary for the consultation of a project, preparation of a quotation, exhibition display design, technical solution, and agreement on the terms of cooperation.

Legal basis: taking steps prior to entering into a contract at the request of the data subject.

3.4 Implementation of Exhibition Displays, Congresses, and Events

After a contractual relationship is established, we process data necessary to ensure the agreed services, such as the design and visualization of a display, production and installation of an exhibition stand, provision of exhibition services, communication with the client and event organizers, logistics, and other related services.

Legal basis: performance of a contract.

We retain the data for the duration of the contractual relationship and subsequently for the period necessary to protect and assert legal claims and fulfil legal obligations.

3.5 Invoicing, Accounting, and Tax Obligations

We process personal data for the purpose of issuing and recording invoices, keeping accounts, fulfilling tax obligations, and archiving accounting documentation.

Legal basis: compliance with a legal obligation.

Accounting documents and related accounting documentation are retained for the period prescribed by law, which for several categories of accounting records is ten years following the year to which they relate.

3.6 Protection of Legal Claims

We may also process data for the purpose of demonstrating the fulfilment of contractual obligations, resolving complaints or disputes, recovering receivables, and protecting our rights and legitimate interests.

Legal basis: the controller’s legitimate interest in protecting its legal claims.

We may retain data during the relevant limitation periods or for the duration of judicial, administrative, or other proceedings.

4. Contact Form and Google reCAPTCHA

The contact form on our website uses Google reCAPTCHA v3, which helps distinguish regular users from automated systems and protects the form against spam, fraud, and misuse.

When using reCAPTCHA, technical data related to the visit to the website and the user’s device may be processed. From April 2026, Google acts as a processor in relation to reCAPTCHA customer data and identifies security and the prevention of fraud and misuse as the main purpose of processing.

The legal basis for the processing of personal data by the controller is the legitimate interest in securing the website and protecting the contact form against misuse.

If the technical solution of reCAPTCHA uses the storage of or access to data from the user’s terminal device that is not necessary for the provision of the service requested by the user, such technologies are used in accordance with the rules for cookies and similar technologies.

5. Cookies and Similar Technologies

The website may use cookies and similar technologies. Cookies are small files or pieces of information stored on the user’s device or obtained from the user’s device.

We may use:

necessary cookies, which are needed for the operation, security, or basic functions of the website,
analytical cookies, which help determine how visitors use the website,
marketing cookies, if advertising or remarketing tools are used on the website.

Necessary cookies may be used without consent if they are strictly necessary for the provision of a service explicitly requested by the user.

We use other cookies and similar technologies only after obtaining the relevant consent of the user.

Under Section 109(8) of Act No. 452/2021 Coll., the storage of or access to information in the user’s terminal device is generally possible only after obtaining demonstrable consent; the exception applies in particular to technical storage necessary for the transmission of communication or to technologies strictly necessary for a service explicitly requested by the user.

The user may change or withdraw their consent to optional cookies at any time through the cookie settings on the website, if this option is available.

6. Recipients and Processors

Personal data may be disclosed, to the necessary extent, to persons who provide us with services necessary for the operation of the company and the website.

This may include in particular providers of web hosting and technical infrastructure, providers of e-mail and cloud services, website administrators and IT support providers, providers of security tools including Google reCAPTCHA, accountants and providers of accounting software, legal, tax, and other professional advisers, or public authorities, if the disclosure of data is required by law.

Persons who process personal data on our behalf act as processors and are bound by the relevant personal data protection obligations.

7. Transfer of Data Outside the EU and EEA

We preferentially use services in which personal data are processed within the European Union or the European Economic Area.

However, when using certain international technological or cloud services, data may also be processed or transferred outside the EU/EEA.

In such a case, the transfer is carried out only when the conditions of the GDPR are met, for example on the basis of an adequacy decision by the European Commission, standard contractual clauses, or another appropriate legal mechanism.

8. Retention Period of Personal Data

We retain personal data only for the period necessary for the purpose for which they were collected, or for the period required by legal regulations.

The specific period depends in particular on the purpose of processing, the nature of the business relationship, the relevant statutory archival periods, and the periods for asserting legal claims.

After the reason for further processing ceases to exist, we delete, anonymize, or securely dispose of personal data.

9. Rights of Data Subjects

In connection with the processing of personal data, under the conditions laid down by the GDPR, you have in particular the right:

to access your personal data,
to rectification of inaccurate or incomplete data,
to erasure of personal data,
to restriction of processing,
to data portability,
to object to processing based on a legitimate interest,
to withdraw consent, if processing is based on consent,
to lodge a petition or complaint with the competent supervisory authority.

The scope of individual rights and the conditions for exercising them are governed in particular by Articles 12 to 22 of the GDPR.

10. How You Can Exercise Your Rights

You may exercise your rights via the e-mail address:

info@isg-expo.com

We will respond to your request without undue delay and within the periods set out by the GDPR.

If we have reasonable doubts concerning the identity of the person submitting the request, we may request additional information necessary to verify their identity.

11. Right to Lodge a Petition to Initiate Proceedings

If you believe that your rights have been infringed by the processing of your personal data, you have the right to contact:

Office for Personal Data Protection of the Slovak Republic
Galvaniho Business Centrum II
Galvaniho 7/B
821 04 Bratislava
Slovak Republic

E-mail for questions concerning personal data protection: statny.dozor@pdp.gov.sk

12. Obligation to Provide Personal Data

The provision of personal data through the contact form or in the course of an ordinary inquiry is voluntary. However, without providing basic contact details, we may not be able to respond to your message or prepare a quotation.

If personal data are necessary for entering into or performing a contract, their provision may be a contractual requirement.

Data necessary for fulfilling accounting, tax, or other legal obligations are processed on the basis of the relevant legal obligation.

13. Automated Decision-making and Profiling

We do not carry out automated individual decision-making, including profiling, which would produce legal effects concerning the data subject or similarly significantly affect them.

The use of automated security mechanisms to protect the website and the contact form is not considered to be decision-making concerning the rights or contractual status of a website visitor.

14. Security of Personal Data

To protect personal data, we adopt appropriate technical and organizational measures corresponding to the nature of the data processed and the existing risks.

These include in particular the security of the website and communications, control of access permissions, protection of user accounts and administrator access, updates of the software used, appropriate backups, and the selection of trustworthy providers of technical services.

Despite the measures adopted, absolute security cannot be guaranteed in electronic communications and in the transmission of data over the internet.

15. Personal Data Breach

If a personal data breach occurs, we act in accordance with the requirements of the GDPR.

If the breach is likely to result in a risk to the rights and freedoms of natural persons, we will notify the competent supervisory authority within the statutory time limit.

If the breach would likely result in a high risk to the rights and freedoms of data subjects, we will also inform the data subjects under the conditions of the GDPR.

16. Personal Data of Children

Our services and website are primarily intended for entrepreneurs, companies, and persons interested in services in the field of exhibitions, congresses, events, and exhibition displays.

The website is not specifically intended for children, and we do not knowingly collect personal data of children through it for marketing or similar purposes.

17. Links to Third-Party Websites

The website may contain links to third-party websites or services.

The relevant operators of these websites are responsible for the processing of personal data after accessing third-party websites. We recommend that you familiarize yourself with their own privacy policies.

18. Changes to These Principles

We may update these principles in particular in the event of changes to legal regulations, our services, data processing methods, or technologies used on the website.

The current version will always be published on the website.

19. Contact

If you have questions concerning the processing of personal data, you may contact us: